Name: Irwin Tech
Address: 8155 East Fairmount Drive, Denver, CO, 80230, US
Telephone: +17207178088
Price range: $

Question 1

How quickly can you deploy a new team?

Accepted Answer

Depending on the complexity of the role, we typically source, interview, and onboard dedicated agents within 2 to 4 weeks.

Question 2

What security and compliance measures are in place?

Accepted Answer

We maintain strict physical and network security protocols, including clean-desk policies, encrypted networks, and compliance with major data protection standards (GDPR, HIPAA, etc.).

Question 3

How do I communicate with my outsourced team?

Accepted Answer

You have direct access to your agents via your preferred communication tools (Slack, Teams, Zoom, Email) just as you would with in-house employees.

Question 4

What happens if an agent does not perform well?

Accepted Answer

We provide dedicated management and QA. If an agent is not meeting expectations despite coaching, we handle the replacement process quickly at no additional sourcing cost to you.

Business Outsourcing

Key Capabilities

Business Impact